No video signal in hdmi ports

[Edugon]

Hi,
I've bought a 46PFL8007k/12 only 15 days ago. I've connected two external devices via hdmi (XBOX & Woxter Multimedia Center) and everything was perfect but, suddenly, the other day, when I turned on the Tv and I tried to play with the console, I was unable to do it because in the TV I've only got the 'No video signal' message...

Then, I tried to swap the Hdmi cables, the ports... But with the surprise that I hadn't no signal in any ports, doesn't matter what I connected to. Now, I can't see anything via hdmi!

Of course, I've tried to change ports, cables, check the devices with other tv (and it was OK), check the same devices with other connectivity (XBOX via Scart was ok)... And it seems like problem is located in every Hdmi ports of the TV... I don't know if it has some sense....

Also I tried to restart the tv with factory settings, just to see if hdmi ports has some 'memory' and tv records what it's connected to, and if you change the devices from one port to another it becomes crazy... But nothing....

This is really annoying... Does someone suffer something similar? I would be very grateful with some help, suggestion...

Thank you very much,
Eduardo

[dajode]

I had the same problem. Only HDMI-side accepted a video input.

Try unplugging the power cord for the TV and wait a few minutes (some say a few hours). Eventually I got a signal into the other HDMIs after hours of troubleshooting and doing this. But it's hit-and-miss - 1 problem gets solved, and another new problem begins (for example audio out).

It all comes down to extremely buggy firmware programming, I'm sure of it.

And Philips lack of support in acknowledging the problems, explaining possible solutions, and reporting up the chain to get things fixed.