Results 1 to 5 of 5
  1. #1
    New Member
    Points: 61, Level: 1
    Level completed: 11%, Points required for next Level: 89
    Overall activity: 99.0%
    Achievements:
    New Achievement!

    Join Date
    Dec 2012
    Location
    Voorburg
    Posts
    4
    Points
    61
    Level
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Angry software update T921E_2.12 didn't succeed ?!

    I tried several times to update the software of my Philips 32PFL3517H12 Smart TV from T921E_2.02 to T921E_2.12 but it didn't work. When I start up the TV with the USB stick a few moments after the popup reading the update the TV turns black and nothing happens at all. I've tried the procedure several times with different USB-sticks, but nothing works.
    How can I solve this problem and update the software properly ?

    Fred

  2. #2
    Silver Member
    Points: 755, Level: 7
    Level completed: 3%, Points required for next Level: 195
    Overall activity: 9.0%
    Achievements:
    New Achievement!3 months registered500 Experience Points

    Join Date
    Nov 2012
    Posts
    100
    Points
    755
    Level
    7
    Thanks
    0
    Thanked 5 Times in 5 Posts
    Rep Power
    2
    1. start up the tv
    2. then put in the usb drive (update file must be in root of the drive)

  3. #3
    New Member
    Points: 61, Level: 1
    Level completed: 11%, Points required for next Level: 89
    Overall activity: 99.0%
    Achievements:
    New Achievement!

    Join Date
    Dec 2012
    Location
    Voorburg
    Posts
    4
    Points
    61
    Level
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    I also tried to put in the USB drive into the TV after starting him up, but after reading the USB-drive he turns in black screen and nothing happens....
    The update file is the only file on the USB drive, so this is the root, I believe...

    Fred

  4. #4
    Silver Member
    Points: 755, Level: 7
    Level completed: 3%, Points required for next Level: 195
    Overall activity: 9.0%
    Achievements:
    New Achievement!3 months registered500 Experience Points

    Join Date
    Nov 2012
    Posts
    100
    Points
    755
    Level
    7
    Thanks
    0
    Thanked 5 Times in 5 Posts
    Rep Power
    2
    oh, i'm don't know what's the problem...

    - format usb stick with FAT
    - download the update file again
    - put only the "autorun.upg" file into the root (not the .zip-file, don't change the name of the file and don't create a folder)
    - try it again

  5. #5
    New Member
    Points: 61, Level: 1
    Level completed: 11%, Points required for next Level: 89
    Overall activity: 99.0%
    Achievements:
    New Achievement!

    Join Date
    Dec 2012
    Location
    Voorburg
    Posts
    4
    Points
    61
    Level
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    A new attempt to install the software now did work ! I checked the version afterwards and the TV says that version T921E_2.12 is installed.

    Thanks for the help !

    Fred

Similar Topics

  1. HTB7530D/12 software update?
    By NorthseaRoughneck in forum Sound: Immersive Sound (5.1 system)
    Replies: 10
    Last Post: 03-05-2013, 03:15 PM
  2. BDP 3100 software update
    By Marc Atkinson in forum Blu-ray: BDP2000 & 3000 Series
    Replies: 9
    Last Post: 12-02-2012, 10:41 AM
  3. NP3900 didn't play AAC files from MCI500 :(
    By In_04 in forum Sound: Streamium NP Series (NP3900|NP3700|NP3500|NP3300|NP2900)
    Replies: 1
    Last Post: 04-14-2012, 04:12 PM
  4. No subtitles after software update
    By kwiatek5 in forum TV: Software 2010 models
    Replies: 4
    Last Post: 01-05-2012, 04:40 PM
  5. Software update HTS9520
    By vgerwen in forum Smart TV: Software
    Replies: 3
    Last Post: 02-09-2011, 10:19 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •